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Wendouree West Community Gateway - City of Ballarat

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Local Government Services

Aged Care Animals Ballarat Livestock Selling Centre Ballarat Works Customer Service Disability Services Family & Children's Services Family Day Care Health Planning & Building Waste & Recycling

The Ballarat City Council offers a wide range of services. The following is a list of some of the services they provide, links to Council's website and links to contact names and phone numbers.

Aged Care.....The Ballarat City Council provide in-home support to the elderly and to frail aged people wishing to remain in their own homes, but who need assistance to maintain their independence. Carers are also supported. Support can be provided in-home with housekeeping, personal care and respite. Assistance can also be provided with shopping, meal preparation and planning and a delivered meal service. The Adult Day Centre also offers programs and support for the elderly.     Contact.

Aged Care Services

Animals.....The Ballarat City Council has an animal service that specialises in animal registrations. Information can be obtained regarding registration fees, how many animals are allowed to be kept at any one time, local laws, possible fines and registration tags. Council also provides a lost and found service, an animal management service that responds to calls about wandering dogs, dog attacks and an after hours service that deals with emergency animal issues. $2.50 from dog registrations and $1.00 from cat registrations is forwarded to the State Government to fund the Responsible Pet Ownership education programs.     Contact.

Pet Registration

Ballarat Livestock Selling Centre.....The Ballarat Livestock Selling Centre is an efficient and effective livestock selling facility which meets the needs and expectations of the rural community. A truck wash is also provided in Latrobe St; livestock trucks only. Two washing systems are available, the Avdata system and a token system. Keys and tokens are available from the Livestock Selling Centre during office hours.     Contact.

Ballarat Works.....Ballarat Works offers a number of services that include road maintenance and construction, building maintenance, garbage waste and recycling collection. An after hours emergency service is also provided with staff on call. The Ballarat Works Depot is located at the corner of Ring Road and Trewin Street Wendouree.     Contact

Directory of Ballarat Works Services

Customer Service.....The Ballarat City Council is committed to delivering efficient, friendly customer service. The Customer Service Officers are committed to good customer service and making your experience with them enjoyable. Drop in to see them at the Phoenix Building, or give them a call on (03) 5320 5500, they will be only too willing to answer any queries you may have. Contact.

Customer Service - Frequently Ask Questions (FAQs)

Disability.....Koohinar offers services for people with all types of disabilities or special needs. These services help maintain and develop their skills. Opportunities are provided through a range of activities such as ceramics, painting, bus outings, group discussions, craft/games and other activities according to a consumer's individual needs. Disabled parking permit forms can be obtained from the Council and must be filled out and signed by your doctor. The cost of a permit is $5 and is valid for up to three years. Contact.

Disabled Access - Contact List

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Family and Children's.....The CSDRO (Children's Services Resource and Development Officer Program) program is Commonwealth funded and run by the City of Ballarat. It aims to support child care workers in providing inclusive environments that cater for the needs of individual children. It is also aimed at children with physical, sensory or intellectual delays or disabilities, and children from culturally or linguistically, Torres Straight Islander, Aboriginal or South Sea Islander backgrounds. A support directory for families and phone numbers of Maternal Child and Health Centres is available on the City of Ballarat website. Contact.

Support Directory

Family Day Care.....Family Day Care is a supervised Council service. Children are cared for in the Care Provider's home. Children up to the age of 12 can be cared for, with no more than four pre-school aged children or seven children 12 years or younger in attendance at any one time. All parents requiring care for their children can access the service. Fees do apply. Contact.

Health.....the Ballarat City Council offers a number of Public Health Services including sharps disposal, noise control, septic tanks, pollution, pediculosis (head lice), food surveillance, nuisances, health promotion, infectious diseases and immunisations. The Ballarat City Council conducts six (6) free public immunisation sessions per month throughout the municipality. Council also issue School Immunisation Certificates which are required for school enrolment. Contact.

Search for Health Service Providers

Planning & Building.....Planning Permits are often required from Council before buildings and works are undertaken, native vegetation removed, filling or subdivision of land or the erection of signage. The Council is involved with the issuing of building permits and fulfilling the Unit's statutory obligations under building legislation, relative to the safety of occupants and building standards. Contact.

Waste and Recycling.....The Ballarat City Council offers waste collection, recycling collection, paper collection and greenwaste collection. Waste is collected every week, recycling every two weeks and papers every four weeks. Greenwaste collection is contracted to Organic Recyclers Pty Ltd and is collected on a user pays basis. Collection schedules are available from the Ballarat City Council. Contact.

Waste Collection Information

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